WooCommerce System Logs

The WooCommerce logs page provides a detailed technical overview of the background processes running within your Bavariapharma distribution platform. These logs are essential for monitoring the health of your e-commerce ecosystem, specifically regarding order processing, payment gateway communications, and automated inventory updates.

For administrators and technical support staff, these logs serve as a diagnostic tool to identify why certain automated actions—such as shipment notifications or payment reconciliations—may not have triggered as expected. By reviewing these entries, we can pinpoint specific errors in the communication between the storefront and our distribution backend.

Types of Available Logs

Within this interface, you can filter through various categories of system activity, including:

• Fatal Errors: Critical issues that may have interrupted the user experience or prevented a transaction from completing.
• Scheduled Actions: A record of background tasks, such as automated emails or stock level synchronization, that are queued to run.
• Payment Gateways: Detailed logs regarding the handshake between our site and various banking or digital payment providers to ensure secure transaction flows.
• Webhooks: Records of data being sent to or received from external third-party services.

How to Use These Logs

To maintain the security and performance of the Bavariapharma platform, we recommend that standard users do not attempt to modify or delete log entries. If you are an administrator troubleshooting a specific issue, please follow these steps:

1. Select the appropriate log type from the dropdown menu.
2. Identify the timestamp corresponding to the reported error.
3. Download the log file for technical review if the issue persists.

If you encounter persistent errors that affect your ability to place orders or manage your distribution account, please contact our technical support team with the relevant log data to expedite a resolution.